Billing

How much does MoneyBot5000 cost?

When you visit MoneyBot5000 for the first time, you should be brought to [a page with our latest sign-up deals and special offers](https://www.moneybot5000.com/lp/dddce1/4/subscribe).

If you have questions about specific pricing, please don’t hesitate to call us at 1-855-904-5565.

What does my account come with?

Your account gives you access to run unlimited unclaimed money searches for yourself, your friends, and your family.

Do I have to sign up again for MoneyBot5000 when my trial is up?

You don’t have to sign up again; your membership will be automatically renewed after your trial ends until you cancel. At any point when you cancel, you’ll maintain access to your account for the remainder of your paid term. Your subscription will not be renewed after that term expires. Should you wish to come back in the future, we’ll be happy to have you! You’ll always have the ability to log into your canceled account to reactivate your subscription and regain access to your MoneyBot5000 account.

What payment methods does MoneyBot5000 accept?

MoneyBot5000 accepts U.S. issued Visa, MasterCard, Discover and American Express cards. We also offer PayPal, Google Pay, Apple Pay and Venmo as payment options.

What if I don’t have a credit card?

We offer PayPal, Google Pay, Apple Pay and Venmo as payment options on our sign-up pages for those customers who don’t wish to use a credit card.

How can I update my billing information?

You can add another credit card, debit card or PayPal account to your MoneyBot5000 account. Once logged in, open the “My Account” page from the menu or the dashboard. Click on “Edit account info” at the bottom of the page and select “Edit Payment Info.” Enter the credit or debit card details of the new card or add a new PayPal account to add to your MoneyBot5000 account.

How will a MoneyBot5000 charge appear on my credit card bill?

Payment might appear on your bank statement with our toll-free number 1-786-693-2540 as the following:

I see a charge for MoneyBot5000, why are you charging me?

Someone signed up for our service and chose to become a MoneyBot5000.com member. If you feel this was done in error or was unauthorized please contact us at [[email protected] ](mailto:[email protected] ) or at 1-855-904-5565. If our company name still doesn’t ring a bell, you may want to ask your family members. Usually, someone who is associated with you placed this order, such as family or friends. Often someone in your office or family might have been using our service.

I was billed but don’t have an account- Authorizations

When you attempted to sign-up, your card was authorized for the amount of the subscription you selected. When your sign-up did not go through, we did not process this amount as a charge.

You may see a pending transaction for the amount. This is only an authorization and will automatically drop off of your statement within a few business days.

Can I get an invoice for the charges?

You can view your billing history at any time, right from your account. Once logged in, open the “My Account” page from the menu or the dashboard, then click on “show order history” on the bottom left on the page. This will list all charges to your account, what you purchased, the payment method used, and the date and amount of the charge. If you have additional questions, please send an email to [[email protected] ](mailto:[email protected] ) or contact us toll-free 1-855-904-5565.

How do I cancel my account?

MoneyBot5000 provides hassle-free online cancellation in many easy ways:

  • For best results, login to your account and navigate to the “My Account” page
  • When there, click Contact Form, and then select “Cancel My Account”, and follow the steps presented
  • You may also chat with a support agent by clicking “Chat With Us Live”
  • Or you may cancel using our Contact Us form, providing your 9-digit membership ID if you have it handy and clearly indicating your wish to cancel If you are not logged in, you can call our customer service line anytime at 1 855-904-5565 and have your 9-digit membership ID handy. You may also cancel online by simply emailing [[email protected] ](mailto:[email protected] ).

If you need additional assistance, our support team is available on the phone from 9:00 AM to 5:00 PM, 5 days a week from Monday to Friday. If you are unable to reach us by phone, you can also email us with your 9-digit membership ID at [[email protected] ](mailto:[email protected] ) or use our chatbot feature on our contact page or by using our Contact Us form. You can find the membership ID in your Welcome New Member email, or in the Account Details section of your MoneyBot5000 account.

How can I get a refund?

If you are unhappy with our service or the data we provided and would like to request a refund, please call our Customer Care line at 1-855-904-5565 or email us at [[email protected] ](mailto:[email protected] ). We handle all refund requests on a case-by-case basis, but our goal is complete customer satisfaction as we work to help resolve your particular situation. In order to permit us to assist you as expeditiously as possible, please have accessible your member ID or the email address with which you signed up for our service.

Also please note the following general guidelines regarding our refund process:

  • Refunds are processed immediately on our end, but depending on your bank or financial institution, it may take up to 10 days for the refund to post to your bank. Feel free to contact us if you have any questions or want to confirm your refund.
  • If we receive a dispute or “chargeback” through your bank, we reserve the right to permanently suspend your account and challenge the dispute. Once a dispute is in place, we will be unable to provide you a refund on the transaction.

What are Chargebacks?

A chargeback is a payment reversal provided by a bank to the card holder on unauthorized or fraudulent purchase transactions. It is not to be confused with a refund, which is a return of payment back to a legitimate purchaser dissatisfied with the services paid for.

Incurring a chargeback on your account will result in an account suspension and will prevent us from issuing refunds on the disputed transaction in question. We also reserve the right to challenge a chargeback if we believe that the dispute is invalid. In this case, if we win the challenge, you will still be charged for the initial transaction and you will not be able to receive a refund on that transaction.

Canceling a chargeback and getting a refund

If you are unsatisfied with the service or data we provided and would like to request a refund, or cancel your account, please contact our Customer Support center and our team will be happy to assist you.

If you have mistakenly requested a chargeback instead of a refund, you can generally cancel that chargeback within 10 days, depending on your bank. Canceling the chargeback and requesting a refund instead will speed up the process, avoiding long term resolution periods for the banks.

Our customers’ satisfaction is of the utmost importance. If you require assistance, have any questions about your subscription, or are simply not sure how to proceed, please visit our FAQ section or contact us at 1-855-904-5565 or send us an email at [[email protected] ](mailto:[email protected] ).

I have ideas on how to improve MoneyBot5000, what should I do?

Tell us, of course! As most of our active members will notice, we make improvements to our service on almost a daily basis and we love hearing new ideas from our current members. Please always feel free to send an email to [[email protected] ](mailto:[email protected] ) or call us at 1-855-904-5565 and let us know how we can improve.